冷冻电子设备

    重要信息-disocont®tersus/intecontr®tersus和satus:输出冻结

    迪奥康特畸胎 内联畸胎

    请注意:由于软件故障,the controller's software may not continue to update the physical outputs of the controller if the controller has had a continuous voltage supplied to it for a period longer than 200 days.

    If this problem occurs while the feeder is running,机器将继续运行,直到控制器的电源关闭。在这种故障情况下,控制器的所有其他功能似乎将继续按预期执行。例如,在发出正常停止命令或警报的情况下,the controller will indicate that the machine has stopped even though the equipment continues to operate.

    Depending on the respective application,上述情况可能导致不正确的喂养,并对人员和/或财产造成风险。

    以下软件版本包含上述故障:


    DISOCONT® Tersus:
    • VLW 20172-002(发布日期:2016-11-24)至VLW 20172-005
    • VWF 20172-001 (released 2017-08-11)
    • VMC 20172-001(发布日期:2018-03-05)和VMC 20172-002
    • VIO 20170-006(发布日期:2018-01-23)
    INTECont®Tersus公司:
    • VMC 20650-002 (released 2018-11-15)
    INTECONT® Satus
    • VBW 20790 -013 (released 2018-05-04)

    Please note that your controller may be affected even if it has been placed in operation before the relevant release dates listed above.This will be the case if there has been an update to your controller with one of the listed software versions after initial installation.

    您可以/将在此页面的右侧下载部分找到确定控制器软件版本的说明。

    If you have resold a referenced controller or equipment containing a referenced controller,敬请告知客户。

    作为避免与此故障条件相关的任何风险的直接措施,我们建议您尽快关闭受影响控制器的电源,and ensure that there is no power to the controller for at least 30 seconds.

    After cycling the power supply and restarting,控制器将按预期工作约200天,无任何限制。With each subsequent cycling of the power supply (per the instructions provided above),控制器将继续正常工作200天。

    为了完全解决软件故障,它是necessaryto update the controller software.

    有关更新控制器软件的逐步说明,请参阅本页右侧的下载部分。

    We would kindly request that you respond to 亚搏电竞Schenck Process once your controller software has been successfully updated.Please use the following email address:supportFE@schenckprocess.com,and include the following information in the subject line of your email.

    Frozen electronics

    You will find the 亚搏电竞Schenck Process Order No.on your Order Confirmation sheet (e.g.Number 5000123456) or on the respective Delivery Note (e.g.订单500013456

    请向我们提供您的反馈,包括以下信息:

    • Type of Controller (e.g.,Disocont®Tersus公司
    • Serial number of the machine which is connected to the controller (e.g.,V123456.A01
    • Name and 亚搏电竞contact data of your contact person

    Please note that the above-mentioned email address (supportFE@schenckprocess.com) is not suitable for any kind of queries or questions.

    We will update our website when we have further information related to this fault.Please visit our website frequently for news and technical information updates as they are made available.

    For any further question please 亚搏电竞contact your local 亚搏电竞Schenck Process service department.You can also reach us using the following 亚搏电竞contact information:

    In Europe/Asia:
    Phone: +49 6151 1531 2323
    电子邮件:serviceFE@schenckprocess.com

    在北美/南美:
    Phone: +1 800 588 0184
    电子邮件:PAC_ServiceTechs@schenckprocess.com

    In Australien:
    电话:
    西澳大利亚州/南澳大利亚州:+61 8 9494 6777
    NSW/VIC/TAS: +61 2 9043 8400
    QLD/NT: +61 7 4930 1400
    电子邮件:aftermarkets@schenckprocess.com.au

    与第一个假设相反,我们的软件震动控制和Disamat®Opus不受此软件故障的影响!

    Please be informed that the described remedial actions may be subject to import and export control laws and regulations.请确保采取适当措施遵守和遵守进出口管制法律法规。

    This infopage will be updated constantly.

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